Challenge
Our client’s people are a key source of their value creation, as well as their largest cost base. Their existing scheduling process was largely manual and undertaken by a full-time team of 300 resource managers. This was time consuming, costly and often ineffective, resulting in the under utilisation of their greatest asset.
Solution
The system uses AI to optimise the allocation of 4,000+ auditors to over 8,500 clients. It integrates with 20 data sources, and accounts for over 60 constraints across the business, including client demand, travel, regulations, profitability, employee skill sets, preferences and diversity.