Challenge
DFS wanted to improve the delivery experience for customers, and ease the burden on drivers. But their manual, outdated system made scheduling difficult and inefficient. Drivers planned routes themselves, and customers received inflexible time slots with little notice. The system wasn’t built to scale, or delight.
Solution
Satalia built an AI-driven, cloud-based delivery engine that plans smarter routes in real time. By analysing orders, stock, and availability, it creates fast, efficient schedules with minimal manual input. Customers choose slots that work for them. Drivers finish on time. And the business runs leaner, faster, and happier.